Polish Regulator Orders Enter Air to Pay Over $2.3 Million to Passengers After Complaint Handling Failures
Passengers who struggled to get answers, or compensation, from Enter Air may soon see long-awaited payouts after Poland’s consumer protection authority stepped in with a sweeping enforcement decision. The head of Poland's UOKiK ordered the airline to compensate travelers more than $2.3 million (PLN 8.2 million) in total, following an investigation sparked by a wave of complaints about how the carrier handled issues ranging from delayed baggage to flight disruptions.
