Trust Is Becoming the Real AI Battleground for Banks
Banks have spent centuries refining a single business model. They borrow trust, transform it into financial activity, and spend every day trying not to lose it. That is what makes a recent reflection from Bank of Ireland more interesting than it first appears. On its surface, it reads like another executive essay about artificial intelligence, full of familiar references to fraud detection, customer service, compliance monitoring, and operational efficiency. Those examples are almost expected now. Every large financial institution has a similar catalogue of use cases.
