FinCEN and Banking Agencies Clarify SAR Confidentiality Rules for Customer Communications
FinCEN, the Federal Reserve, FDIC, NCUA, and OCC jointly clarified that Suspicious Activity Report confidentiality requirements do not prevent banks from discussing potentially fraudulent transactions, suspicious activity, or account closures with affected customers. This guidance does not change existing BSA obligations or create new supervisory expectations, but it provides clarity that may help banks improve customer communication during fraud investigations while maintaining compliance.


