Orange Polska Fined After Charging Pre-Paid Customers for Not Using Their Phones
Pre-paid mobile phones are supposed to be simple. You top up when you want, use the service when you need it, and stop when you don’t. According to Poland’s consumer watchdog, that promise quietly broke down for thousands of Orange Polska customers. On 4 February 2026, Poland’s Office of Competition and Consumer Protection (UOKiK) announced that it had fined Orange Polska roughly $8.5 million (PLN 34,030,000) for unlawfully charging fees to pre-paid customers who were deemed “inactive.”
