DNB Working Paper Finds Gaps in Dutch Household Readiness for Digital Payment Outages
A De Nederlandsche Bank working paper surveying 5,672 Dutch respondents finds that 71% know the official cash recommendation but only 58% hold the advised amount, which points to a preparedness gap among households. The paper is research and not binding regulation, but it signals supervisory attention to payment resilience, consumer communication, and fallback capacity. Compliance and operational resilience teams should treat it as an indicator of where expectations may be heading.


