AMF SPOT Checks Find Gaps in Portfolio Management Companies' Telephone Recording Controls
The AMF's SPOT campaign across five French portfolio management companies (SGPs) found weaknesses in telephone recording policies, retention periods, and deletion procedures. Voice ordering is declining (only 19% of surveyed SGPs use it), but the AMF says the channel carries heightened operational and compliance risk and still requires robust controls. Compliance teams should use the findings to benchmark their own recording frameworks, especially where MiFID II, AIFM, UCITS, and GDPR requirements overlap.


