FTC Takes Action Against Uber for Deceptive Billing & Cancellation Practices
The Federal Trade Commission (FTC) has filed a lawsuit against Uber, accusing the ridesharing giant of misleading consumers with its Uber One subscription service. The complaint, which was filed today, claims that Uber signed up customers for its paid service without their consent, charged them for benefits that didn’t quite add up, and made it nearly impossible to cancel once they realized the service wasn’t what they were promised.