H&R Block’s $7 Million Settlement Highlights Taxpayer Protection, Compliance & Fair Practices
H&R Block, a household name when it comes to tax season, has found itself in the spotlight for all the wrong reasons. The company recently settled with the Federal Trade Commission (FTC) for $7 million, after being accused of misleading advertising and leaving frustrated customers in its wake. While the fine may seem like a drop in the bucket for a company of H&R Block’s size, the bigger story here is the shift in how tax prep companies might approach consumer relationships and compliance moving forward.