Regulators Intensify Scrutiny of Communications Methods in Financial Firms: Implications for Compliance Teams
Regulators, led by the U.S. Securities and Exchange Commission (SEC), are stepping up their scrutiny of financial service firms' communication methods in a sector-wide clampdown. While text messages and emails have come under tighter surveillance, the focus is now shifting towards video calls, with concerns that regulators will soon assess these calls for potential compliance breaches.