FCA Imposes New Duty on Firms: Justifying Charges to Customers Marks Significant Regulatory Reform
The Financial Conduct Authority (FCA) of Britain embarks on a groundbreaking reform today, compelling firms to adhere to a new duty aimed at justifying charges to customers. This granular regulatory shift is poised to enhance consumer protection and trust, with the FCA signaling a proactive approach to preventing potential mis-selling scandals.